Privacy Policy

Urban Accents Canada knows you care how information about you is used and shared, and Urban Accents Canada appreciates your trust that it will do so carefully and sensibly. This notice describes Urban Accents Canada’s Privacy Policy. By visiting urbanaccentscanada.com, you're accepting the practices described in this Privacy Policy.

Urban Accents Canada is committed to respecting your privacy and recognizing your need for appropriate protection and management of personal information you share with us. The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use and disclose such information, and the choices you have regarding our use of, and your ability to review and correct, such information. This policy applies only to Canadian Customers.

“Personal Information” means any information about an identifiable individual, and can include your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, products delivered, purchase history, personal interests, etc.

Collecting Information About You

We collect Personal Information about you at times when you provide it, such as when you purchase or order a product, subscribe to a service, or participate in contests, sweepstakes or promotions, etc. Whether or not to provide such Personal Information is completely your own choice. But if you choose not to provide the information we require to provide certain products and services, you will be unable to purchase such products or services or participate in contests, sweepstakes or promotions, etc.

At the same time that we collect your Personal Information, we will seek your consent to use and disclose such information as described below. We will not, as a condition of the provision of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the purposes for which the information is being provided. If you visit us online you can, in general, visit our web pages without telling us who you are or otherwise revealing any Personal Information about yourself.

Using Information About You

We use your Personal Information for the following purposes:

Purposes related to providing you with the products and/or services you have ordered, such as confirming, processing and tracking your order, subscription or registration, and billing and collecting your account; for internal purposes, such as analyzing our customers’ buying patterns, trends and statistics; and informing you about our new products, services and offers, and providing you with information from and about Urban Accents Canada (‘Marketing Materials’).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. However, even if you withdraw consent for the above purposes, we may still need to contact you via phone, email or mail to address questions or issues specific to your order, entry, subscription, etc.

Disclosing your Personal Information

Urban Accents Canada works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you enter. Other precautions are taken to protect the security of your personal information that you share with Urban Accents Canada. Unfortunately however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Urban Accents Canada strives to protect your personal information, it cannot guarantee or warrant the security of any information you transmit to or from urbanaccentscanada.com Services, and you do so at your own risk.

Urban Accents Canada reveals only the last four digits of your credit card numbers when confirming an order. Structube transmits the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect yourself against unauthorized access to your password and computer. Be sure to sign out of your account when you have finished using a shared computer.

Marketing Opt Out

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Urban Accents Canada please let us know by sending an email. Please be sure to provide your email address, mailing address, full name, and specifically what information you do not want to receive. Please note that these requests may take some time to be effective, particularly if we are removing your name from postal mailings. Unsubscribing from any of our email lists may easily be done so via the unsubscribe links at the bottom of all our marketing correspondence or newsletters.

Editing, Updating, Correcting and Deleting Information About You

We try to keep all information that we collect accurate, complete and up-to-date. If you would like to update or correct any of your Personal Information, please contact us as noted above.

Protecting Children

If you are under 18 years of age, you may use Urban Accents Canada only with the involvement of a parent or guardian. If you are under 13 years of age, it is asked that you do not provide any personally identifiable information to Urban Accents Canada without the knowledge and permission of your parent or guardian. Urban Accents Canada does not knowingly collect information from children under the age of 13 and does not target its website to children under the age of 13.

Cookies & Tracking

Cookies are unique identifiers that Urban Accents Canada transfers to your device, to enable its systems to recognize your device and to provide features, personalized advertisements on other websites, and storage of items in your Shopping Cart between visits.

Cookies allow you to take advantage of some of urbanaccentscanada.com's essential features. Therefore, Urban Accents Canada recommends that you leave them turned on. For instance, if you block or otherwise reject urbanaccentscanada.com's cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any urbanaccentscanada.com products and services that require you to sign in to your account.

We may contract with third parties who may use cookies and collect information on our behalf. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our Service Providers.

Urban Accents Canada uses Google’s Universal Analytics to track traffic, usage and audience behaviour on the Site. Google Analytics Demographic and Interest reporting has been activated in order to further understand our users and improve our services. It may also be used to serve relevant ads to users. Information from these reports includes; traffic by age and gender, overview of traffic by affinity and other categories and behaviour by in-market and other interest categories.

Security

We make commercially reasonable efforts to ensure that Personal Information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your Personal Information is restricted to selected employees or representatives. In addition, we employ generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect Personal Information in electronic form against loss and unauthorized access.

Links to Third Party Sites

Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any Personal Information on such site.

Your Feedback

To help us improve our privacy policy and practice, please email us your feedback to info@urbanaccentscanada.com

The Urban Accents Canada Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.